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True logistics specialists can arrange the delivery even during an excursion to the Hermitage museum.
Thus, despite the New Year holidays which are non-working days for all the Russians, absence from the work place and, moreover, travelling in Saint-Petersburg of the air freight department manager in charge of this shipment – accurate coordination of 4 cargoes delivery from Europe to China was complete.Literally saying the delivery was carried out from the Hermitage museum.
"I had to forget for some time about my holidays, because the shipper failed to release the goods in due time and the consignments reached the warehouses not in the end of December as it was initially planned, but only in the beginning of January. As a result, our colleagues in Lithuania (Ingstad & Co.) were responsible not only for consolidating the consignments at their warehouse, but also to arrange the delivery within the shortest possible period of time, - shares the details Mikhail Gavrilin, the Air Freight Department expert of Cargo-Express.
In spite of the holidays, all the parties got actively involved in the process. Besides the need of minimizing the transit time, we realized that the shipper confused the warehouses where the cargoes should have been supplied. We had to pick up the cargoes from different places what required “manual” control on the handling. For several days, whatever the part of the day was, I stayed in contact with the client and the Lithuanian partner. So I had to discuss the pick up matters with the partners and the client from the Hermitage museum directly”.
Thanks to the mutual “brain storming” and concerted teamwork of the Russian and Lithuanian colleagues, the electrical machinery was delivered to the consignee in Hong Kong without any delay and Mikhail Gavrilin managed not only to work during the holidays, but to visit also the Hermitage, the Peter-and-Paul Fortress, the Museum of Urban Electrotransport of the St. Petersburg and enjoyed the view of burning torches at the Rostral columns what can be seen only on key holidays.
Details at http://www.acexgroup.net/en/CASE-STUDY/hermitage/
ACEX Alliance Press Center
E-mail: acex@acex.net
Website: http://www.acexgroup.net
ACEX Alliance (Associated Cargo Experts) is the first Russian Worldwide Logistics Alliance which combines independent Russian and foreign forwarders. Its goal is to develop joint business in the field of logistics and customs clearance in the territory of Russia and the CIS countries. The members of the Alliance are the strongest and experienced forwarding companies form different countries of the world. Additional information of the Alliance, ACEX Conference, event program and its location you can get by e-mail pr@acex.net or on the web-page of the ACEX Alliance Conference http://www.acexgroup.net/en/Our-events/the-3rd-ACEX-conference/.
Контактное лицо: Elena Baranova
Компания: ACEX Alliance
Добавлен: 20:29, 21.03.2016
Количество просмотров: 1018
Страна: Россия
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